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Better care
IC Nurse at a large medical centre:
“For me, Philips CareServant is like an extra colleague. One who never
gets in the way - only joking! But there’s a bit of truth in it. For
non-urgent matters, like a glass of water, patients send a message. And
I can send them messages too, for example to tell them they’re being
collected in half an hour for an examination. Philips has provided all
sorts of things around the bed that are really handy for us. But the
main benefit of Philips CareServant is that I can provide better care.
After a heart attack, most people are extremely scared of a repeat
occurrence. With the information films - which are available in a wide
range of languages - patients and their families are more aware of
what’s happening and I get asked fewer technical questions. They do want
to talk about being afraid, though. This is where I believe I can
provide the best care. And yet I lose less time.”
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