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Better market position
Chairman of the Board of Directors of a district hospital:
“With Philips CareServant, we can offer patients more than
other hospitals. They can choose their own films and music, send and
receive instant messages... there are even patients who plug in their
laptop and continue working. That strengthens our market position. But
Philips CareServant provides benefits for us too. The electronic
selection menu saves us a great deal of money and the information films
on certain treatments save time for nurses. What is also striking is the
higher turnover of our hospital shop now that patients can shop
electronically. We don’t currently have a link to the electronic patient
files, but it’s easily done. I see Philips CareServant as an important
investment in the future.”
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