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Increasing content, reducing satisfaction
Over the last three decades, the amount of content available to TV
viewers has exploded, as media companies offer an increasing number
of channels, and even video-on-demand. But quantity does not always
increase the quality of watching TV: satisfaction levels have
decreased, with viewers complaining that they dislike the ‘Endless
zapping’, ‘still missing my favorite show’ and all the ‘irrelevant
commercials’. To solve these problems, and provide viewers with a
more fulfilling viewing experience, Philips has developed a
technology called Personal TV Channels.
Targeting content, enhancing experiences
Integrated into a regular set-top box, this technology makes it
simple to enjoy the wealth of content available on TV,
video-on-demand services and Internet today. It automatically learns
your preferences and favorite TV programs and uses that to add new,
personal channels to your TV. Personal TV Channels shows only the
content you’re interested in – it avoids frustrated zapping. And you
can enjoy it whenever you want. Because of this technology you will
never miss your favorite program anymore. Using Personal TV Channels
is as easy as changing channels on a regular TV.
This smart system also ensures that your movie channel always has a
collection of great movies you’re likely to enjoy. And the
technology uses your preferences to enable targeted advertising. So
not only the TV programs but also the commercials are based on your
personal interest and profile. This also improves the effectiveness
for advertisers.
How it works
Personal TV Channels works as follows. Whenever you decide you want
to record a program, you can add that program to one of your
pre-installed personal channels, or add it to a new personal channel
for the type of program you want to watch (e.g., documentary,
sitcom, etc.). Each of these channels contains a Program Filter,
which filters all incoming programs and selects those that are
suitable for any given personal channel. These programs are then
stored on the relevant personal channel for you to view whenever you
have time.
The technology also includes an inbuilt Program Recommender, which
remembers when you add or remove a program from a personal channel.
Personal TV Channels then uses this information to decide whether to
record the next episode of that particular show, and similar shows
that might be of interest to you on that channel. Depending on your
future feedback, these shows will either continue to be recorded, or
discarded. In fact, your continuing feedback enables the Program
Recommender to get increasingly accurate in predicting your viewing
preferences. Personal TV Channels technology is smart, but it is
still easy to use: you change between your personal channels just as
you would on a regular TV, and navigating inside a personal channel
is as simple as operating a VHS playback system.
Industry benefits
Personal TV Channels technology offers a wealth of benefits to media
and television companies. Most importantly, it allows them to offer
their viewers a personalized television service, selected from their
own program offerings. At the same time, viewers are able to access
content that they find relevant and meaningful. As a result, churn
rates are reduced, since Personal TV Channels ensures that viewers
actually enjoy the package they receive, and won’t switch to another
provider. Media companies can leverage the technology to increase
the turnover of their Video on Demand services since users are
supported in finding their favorite movies. In addition, Personal TV
Channels enables the creation of a platform for targeted
advertising.
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Integrated into a regular set-top box, the Personal TV Channel
technology makes it simple to access and enjoy your personal
TV content via your own personal channel.
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